We're making changes to how you buy HDD and flash products from the Western Digital family of brands.
To continue, please select from the following options:
Need more information? Visit FAQs
We're making changes to how you buy HDD and flash products from the Western Digital family of brands.
To continue, please select from the following options:
Need more information? Visit FAQs
We're making changes to how you buy HDD and flash products from the Western Digital family of brands.
To continue, please select from the following options:
Need more information? Visit FAQs
We're making changes to how you buy HDD and flash products from the Western Digital family of brands.
To continue, please select from the following options:
Need more information? Visit FAQs
We're making changes to how you buy HDD and flash products from the Western Digital family of brands.
To continue, please select from the following options:
Need more information? Visit FAQs
We’re updating our support process for HDD and flash products from the Western Digital family of brands.
To continue, please select from the following options:
Need more information? Visit FAQs
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We are now operating as two specialized websites: WesternDigital.com for HDDs and platforms, and SanDisk.com for flash technology, including SSDs, memory cards, USB flash drives, and more. Learn how this change may affect you.
For FAQs for Western Digital for Business customers, please sign in to your account.
As announced on October 30, 2023, Western Digital plans to separate its HDD and Flash businesses, creating two independent, public companies with market-specific, strategic focus. The company’s separation will better position each franchise to execute innovative technology and product development, capitalize on unique growth opportunities, extend respective market leadership positions, and operate more efficiently with distinct capital structures. The creation of two specialized websites is a necessary step in the company separation process. For more information, visit the Newsroom.
On WesternDigital.com, you can shop for all HDD and platform products from the following brands: Western Digital, WD, WD_BLACK, and SanDisk Professional.
On SanDisk.com, you can shop for all flash products, such as SSDs, memory cards, and USB flash drives from the following brands: Western Digital, WD, WD_BLACK, SanDisk, and SanDisk Professional.
No, discount codes issued by Western Digital for any purpose, such as but not limited to, promotions, programs, and customer support cases, will only apply to eligible purchases on WesternDigital.com. Likewise, discount codes issued by SanDisk will only apply to eligible purchases on SanDisk.com.
US & EMEA ONLY
Yes, on SanDisk.com simply verify that you are aged 55+ with Senior Discount®. You will receive a discount code that is valid for purchases on SanDisk.com. Limitations may apply. See terms and conditions for details.
Yes, on SanDisk.com simply verify that you're a student or teacher with Youth Discount®. You will receive a discount code that is valid for purchases on SanDisk.com. Limitations may apply. See terms and conditions for details.
Yes, to ensure a smooth shopping experience, we have created a SanDisk.com account under the same email address for all existing WesternDigital.com customers as of September 27, 2024. When signing in for the first time to SanDisk.com, you will be prompted to reset your password.
If you try to reset your password on SanDisk.com and your email address is not recognized, please register for a new account.
For existing Western Digital.com members, your new SanDisk.com account will contain basic profile information and any saved addresses. You will need to re-enter any saved payment methods into your SanDisk account. Please note, all orders and returns placed on WesternDigital.com will remain on that account and will not be present on SanDisk.com.
No, the accounts are separate as they are tied to two different websites. Any orders, returns, or account updates made to each respective account will not be reflected on the other account.
No, creating an account on WesternDigital.com will not automatically create an account on SanDisk.com. If you wish to purchase flash products and enjoy SanDisk member benefits, please register on SanDisk.com.
We are now operating as two specialized websites: WesternDigital.com for HDDs and platforms, and SanDisk.com for flash technology, including SSDs, memory cards, USB flash drives, and more. Learn how this change may affect you.
As announced on October 30, 2023, Western Digital plans to separate its HDD and Flash businesses, creating two independent public companies with market-specific, strategic focus. The company’s separation will better position each franchise to execute innovative technology and product development, capitalize on unique growth opportunities, extend respective market leadership positions, and operate more efficiently with distinct capital structures. The creation of two specialized websites is a necessary step in the company separation process. For more information, visit the Newsroom.
On WesternDigital.com, you can shop for all HDD and platform products from the following brands: Western Digital, WD, WD_BLACK, and SanDisk Professional.
On SanDisk.com, you can shop for all flash products, such as SSDs, memory cards, USB flash drives, and embedded or removeable flash from the following brands: Western Digital, WD, WD_BLACK, SanDisk, and SanDisk Professional.
US & EMEA ONLY
Yes, we have created a SanDisk for Business account under the same email address for all existing Western Digital business customers in our database through September 27, 2024. When signing in for the first time to SanDisk.com, you will be prompted to reset your password.
Please note, if you requested a Western Digital for Business account on or before September 27, 2024, your account on SanDisk.com may not have been created. If you try to reset your password on SanDisk.com and your email address is not recognized, please register for a new account.
For existing Western Digital for Business members, your new SanDisk for Business account will contain basic profile information and any saved addresses. You will need to re-enter any saved payment methods into your SanDisk account. Please note, all orders and returns placed on WesternDigital.com will remain on that account and will not be present on SanDisk.com.
No, the accounts are separate as they are tied to two different websites. Any orders, returns, or account updates made to each respective account will not be reflected on the other account.
Yes, there is no action required for your business to continue to have zero-rated VAT.
No, creating an account on WesternDigital.com will not automatically create an account on SanDisk.com. If you wish to purchase flash products and enjoy SanDisk for Business member benefits, please register on SanDisk.com.
Based on your past purchases, we have taken one of the below approaches:
If your business has purchased a mix of flash and HDD products, your Western Digital Credit line has been split between Western Digital Credit and SanDisk Credit based on your order history percentages.
If your business has only purchased HDD and platform products, your Western Digital Credit line remains unchanged. Your SanDisk for Business account has not been enabled with SanDisk Credit.
If your business has only purchased flash products such as SSDs, memory cards, and USB flash drives, your Western Digital Credit line has been transferred in its entirety to SanDisk Credit on SanDisk.com.
If your business has a Western Digital line of credit but has not yet made a purchase on WesternDigital.com, your credit line will be split evenly between Western Digital Credit and SanDisk Credit.
If you wish to change how your credit line is split, please contact Western Digital Credit Customer Service at (+44 8082380053) or email us at support@westerndigitalcredit.com to speak with an expert. Our hours of operation are M-F 8:00 am-5:00 pm CST.
No, a SanDisk Credit account has been created under the same email address as your account with Western Digital Credit. An email has been sent by SanDisk Credit requesting verification to activate your account. During the activation process, you will be asked to set a new password for SanDisk Credit. You will have one set of credentials to sign in to Western Digital Credit and another for SanDisk Credit.
Once you are approved for a credit line with Western Digital Credit, your available credit information can be found in your Western Digital for Business account and as an available payment method during checkout. If you apply for a credit line with SanDisk Credit on SanDisk.com, your application will be reviewed to determine if you qualify for additional credit or if any reallocation of your existing credit line is needed.
No, Western Digital Pro Rewards members can only earn points on purchases of eligible HDD products through WesternDigital.com and Western Digital-Authorized Distributors.
No, points earned through Western Digital Pro Rewards are only redeemable towards purchases made on WesternDigital.com.
Not at this time.
Visit Western Digital Support to get support for all HDDs and platform products from the following brands: Western Digital, WD, WD_BLACK, SanDisk Professional, and G-Technology.
Visit SanDisk Support for all flash products, such as SSDs, memory cards, and USB flash drives from the following brands: Western Digital, WD, WD_BLACK, SanDisk, and SanDisk Professional.
Yes, to ensure a smooth support experience, we have created a SanDisk Support account under the same email address for all existing Western Digital Support customers as of September 25, 2024. When signing in for the first time to SanDisk Support, you will be prompted to reset your password.
Any registered HDD and platform products and associated customer support cases will be present in your Western Digital Support account. Any registered flash products and associated customer support cases will be present in your SanDisk Support account. Please note, any changes made to your Western Digital Support account after September 25, 2024, will not be reflected on your SanDisk Support account.
No, the accounts are separate as they are tied to two different websites. Any profile changes made on each respective account will not be reflected on the other account. You will have one set of credentials to sign in to Western Digital Support and another for SanDisk Support.
All warranty claims for HDDs and platform products from Western Digital, WD, WD_BLACK, SanDisk Professional and G-Technology, should be submitted through your Western Digital Support account. After signing in, select your registered product and ‘Request Warranty Replacement’. If you have not registered your product yet, select ‘Register a New Product.’
All warranty claims for flash products such as SSDs, memory cards, and USB flash drives from Western Digital, WD, WD_BLACK, SanDisk, and SanDisk Professional, should be submitted through your SanDisk Support account. After signing in, select your registered product and ‘Request Warranty Replacement’. If you have not registered your product yet, select ‘Register a New Product.’
On WesternDigital.com, click ‘Support’ at the top of the page. You will be prompted to select if you need support for HDD and platforms products or flash products like SSDs, memory cards, and USB flash drives. Based on your selection, you will be directed to WesternDigital.com for hard drive and platform products and SanDisk.com for flash products. On each Support website you can click on ‘Warranty Services,’ and you will be directed to various warranty services. Click on ‘Warranty Replacement Status,’ then input your details to get the status.
On WesternDigital.com, click ‘Support’ at the top of the page. You will be prompted to select if you need support for HDD and platforms products or flash products like SSDs, memory cards, and USB flash drives. Based on your selection, you will be directed to WesternDigital.com for HDD and platform products and SanDisk.com for flash products. On each Support website, you can search for your product or choose by product category.
On SanDisk.com, click ‘Support’ at the top of the page then ‘Support Home.’ Search for the relevant flash product or choose by product category.