Welcome to Western Digital Support

Western Digital has separated into two independent companies and the support process for

your Western Digital and Sandisk brand HDD and flash products may have changed. ​

Need help with flash products, SSDs and memory cards, go to Sandisk Support.

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Product Support Pages - HDD
Product Support Pages - Flash
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HDD Warranty, Downloads, and Troubleshooting FAQs

For HDDs and platform products from Western Digital, WD, WD_BLACK, SanDisk Professional, and G-Technology, submit warranty claims via your Western Digital Support account. For flash products like SSDs, memory cards, or USB drives, submit your claim via Sandisk Support following their instructions.