Visit Western Digital Support to get support for all Hard Disk Drive (Desktop, Portable & Internal) and Platform products (Data Center & Servers) from the following brands: Western Digital, WD, WD_BLACK, SanDisk Professional, and G-Technology.  

Visit Sandisk Support for all flash products, such as Solid-State Drives (SSDs) and flash memory products from the following brands: Sandisk, SanDisk Professional, Western Digital, WD, and WD_BLACK.

No, the accounts are separate as they are tied to two separate companies. Any profile changes made on each respective account will not be reflected on the other account. You will have one set of credentials to sign in to Western Digital Support and another for Sandisk Support. 

All warranty claims for HDDs and platform products from Western Digital, WD, WD_BLACK, Sandisk Professional and G-Technology, should be submitted through your Western Digital Support account. After signing in, select your registered product and ‘Request Warranty Replacement’. If you have not registered your product yet, select ‘Register a New Product.’

All warranty claims for flash products such as SSDs, memory cards, and USB flash drives from Western Digital, WD, WD_BLACK, Sandisk, and Sandisk Professional, should be submitted through Sandisk Support according to Sandisk’s instructions.